Stop stitching together spreadsheets, a POS app and a notebook. Fiap Systems runs your sales, stock, staff, money and customers in one place, tailored to your industry and priced in your local currency.
Pick your trade and get a system pre-built for how you actually work, set up in minutes, not months.
Fast point of sale, real-time inventory, barcodes, stock transfers and multi-branch analytics. Print shelf labels, reward regulars with loyalty points, email offers to customers who agreed to get them, and take orders from your own web page. Sell from your phone, and send drivers out with the orders to deliver.
View detailsAdmissions, fees, attendance, results & report cards, timetable, bus transport and a parent portal. A receipt for every instalment, attestations anyone can check by QR code, matricules imported from the carte scolaire, and parents can declare a MoMo payment for the bursar to confirm. Transport fares, the PV de délibération and the statistical return are built in, and a canteen is available as an option.
View detailsPatients, appointments, OPD queue, pharmacy, lab tests, wards, insurance and medical billing. Prescriptions and lab results carry a QR code that shows they are genuine, patients get an email when results are ready, and each insurer claim is tied to its bill. Video consultations, family accounts and employer prepaid care are available as options.
View detailsTable floor plan, live kitchen display (KDS), menu, reservations and integrated point of sale. Guests can order from a QR code on their table, and in a hotel the bill can go on the guest's room. Managers can also run the floor from their phone.
View detailsRecipes, production batches, ingredient inventory with expiry, waste logging and a full POS. Take cake pre-orders with a MoMo deposit, set standing orders for wholesale customers and send out delivery rounds.
View detailsRooms & units, bookings, a live occupancy calendar, housekeeping, maintenance and guest folios. Guests fill in the fiche de police on their own phone, the restaurant charges bills to the room, and tenants pay rent by MoMo and sign their lease on their phone. As an option, room calendars stay in step with Airbnb, Booking.com and VRBO (iCal).
View detailsFleet & vehicles, booking calendar, daily, weekly and monthly rates, maintenance, insurance and damage reports. Photo hand-over signed by the client, chauffeurs and their pay, vehicle papers with expiry alerts, and live GPS where a tracker is fitted. Cars placed by other owners get their own statement and payout.
View detailsEquipment inventory, custom packages, quotes, delivery scheduling and full event lifecycle tracking. Exit and return slips, crew and vendors on each booking, and a contract the client signs on their phone.
View detailsPharmacies · Supermarkets · Lounges · Nightclubs · Gyms · Salons · Workshops and more, contact us for a custom setup.
Fiap isn't a generic tool you bend to fit. Pick your trade and you get a system pre-loaded with the exact modules that industry runs on, on top of a shared business core every company needs.
Every feature is production-ready and designed for real day-to-day business operations.
Control exactly who sees what. 27 built-in roles, from owner, manager and cashier to teacher, doctor, nurse and driver, each limited to its own work, with per-person adjustments on top. Every employee accesses only what they need.
Your business data is private and encrypted. No one outside your authorized team can access it. Encryption, role-based access and daily backups keep your information safe.
Ask about your sales, stock, students or patients in plain language, then let it act: draft purchase orders, create records, prepare summaries. Over 60 built-in actions, private to your data.
Manage unlimited branches from one dashboard. Each keeps its own inventory, staff and analytics, all consolidated at headquarters.
Chart of accounts, journal entries with auto-posting and financial reports. Transactions flow automatically from sales, fees, billing and expenses. The bilan and compte de résultat come in the SYSCOHADA format, with journal, ledger and balance exports for Sage or Ciel.
Revenue trends, expense breakdowns, profit margins, product performance and staff metrics, updated in real time with exportable reports.
Low stock auto-generates purchase orders, approved leave blocks shift scheduling, lab completion triggers billing, and more.
Low-stock alerts, barcode scanning, batch tracking, expiry monitoring, supplier management, stock transfers and stocktakes.
Automated payroll runs with tax calculations, employer contributions, leave tracking, performance reviews and expense tracking by branch.
Create and track POs with approval workflows. Auto-PO on low stock. Monitor delivery status and auto-update inventory on receipt.
Built-in messaging for staff, parents, students and patients. Real-time conversations with unread badges keep your team connected.
Clock-in/out records, late detection, shift scheduling with leave-aware blocking, attendance reports and substitution management.
Upload, store and manage business documents. Template-based generation for invoices, receipts, medical records and report cards.
Printable invoices, receipts, purchase orders, prescriptions, lab reports, fee statements and report cards, with your logo and branding. Receipts, quotes, prescriptions, lab results and report cards can also be shared by link, with a QR code that shows anyone the document is genuine.
Automated alerts for low stock, no-shows, fee payments, suspicious activity and expiry warnings, categorized and filterable per branch.
Insurance providers, patient coverage verification, claims processing and billing integration for hospital and clinic operations.
Comprehensive logging for every action, who did what, when and where. Filterable by feature, user, date range and action type.
Full English and French across the web dashboard, mobile app and every notification. Switch language with a single click.
Restaurants and bakeries link menu items to recipes. Every sale deducts the real ingredients from stock and reveals the true cost and margin of each plate.
Sell and redeem branded gift cards, hold goods on layaway with installment payments, and run time-bound promotions applied automatically at checkout.
Rental businesses track security deposits, piece-by-piece returns, and late or damage fees, all reconciled automatically against the booking and your books.
Connect your own website or tools. Each integration gets its own API key with only the rights you choose, and signed webhooks tell your server when a sale, an order, a booking or a payment comes in. Available as an option for shops, bakeries, restaurants, hotels and rental businesses.
One platform serves many businesses, so the walls between them, and between the people inside each one, are built into every request. These are the controls in the product today.
Every record belongs to one business account. Each sign-in carries its account, the server reads and writes only inside it, and a request without one is refused and logged as a critical event. The platform administrator role can never be given to a user of a business.
From owner, manager and cashier to waiter, baker, teacher, head of department, doctor, nurse, pharmacist, receptionist, housekeeper and driver, plus the parent, pupil and patient portals. Owners and admins can take a single right away from one person or give one extra right from a safe list; every change is logged, and if a permission check fails, the request is refused.
Staff assigned to a branch, campus, facility or depot see its records plus the ones you keep for the whole business, and never another branch's, even when they search. The owner sees every branch, one at a time or together.
A doctor sees only their own patients and the ones referred to them, and never records a payment. A head of department validates marks, and nobody validates their own. A chauffeur or a delivery driver sees only their own trips or rounds, and bakers never see costs.
Who did what and when, with the before and after. The database refuses edits to the audit trail, and each entry carries a seal that the audit-log screen can recheck. In hospitals every opening of a patient list or file is logged too, and medical entries are never purged.
Passwords are stored as one-way hashes, repeated wrong passwords lock the account for a while, and the sign-in answer never reveals whether an account exists. Sessions rotate, and a reused session token cuts off the whole session. Mobile-money merchant keys, mail and WhatsApp credentials and the platform's own keys are encrypted with AES-256-GCM; API keys and shared-document codes are kept only as hashes.
Parents, pupils and patients can protect their portal with their own password or a one-time code sent by email. A code works once, for 10 minutes; wrong tries are counted in the database, and a reset at the desk ends the sessions already open. A carer needs a separate family PIN before a dependant's file opens.
A desktop computer syncs only its own business. Passwords, keys and tokens never leave the cloud, a desktop cannot raise anyone to platform administrator or switch on modules, and the cloud checks the money a desktop sends before it reaches the books. Doctor and department limits apply offline too.
An automatic monitor checks the database, the mailbox, mobile-money payments, the books, scheduled jobs and desktop sync every minute. It emails the Fiap team when something goes wrong, with no customer data in the email, sends a daily summary, and applies a few safe fixes on its own, such as retrying stuck messages or re-running the ledger check. Data is backed up every day.
The Fiap AI assistant doesn't just answer questions. It takes action across your whole system, so day-to-day admin becomes a conversation.
Sales today? Which products expire this month? Who still owes fees? Ask in English or French and get live answers from your own data.
It creates records, drafts purchase orders, checks stock and prepares summaries, with more than 60 built-in actions across every module.
Sales, inventory, money, staff, students, patients: the assistant works across the same modules your team uses every day.
It sees only your business, respects role-based access, and every action it takes lands in the audit trail like any other user.
A native Android app with role-based experiences, real-time messaging and a public Discovery tab for bookings.
Full business overview from your phone with real-time analytics.
Monitor your children's education from anywhere.
Academic overview for students on the go.
Access your health records and book consultations.
Customers find, book and pay local businesses from the app.
Built-in chat for every portal role.
Every business on Fiap can appear in Discover, the public marketplace inside the Fiap mobile app. No website needed, no developer, it comes with your plan. You can also switch on your own public web page with the same bookings, plus QR orders at the table, shop orders and bakery pre-orders.
A public profile in a directory customers browse by city and category, in English or French, with your services, photos and contact details.
Rooms, cars, event equipment, restaurant tables, school admission requests and clinic appointments, booked straight from the app. No account needed to browse.
Customers can prepay by mobile money (MoMo and Orange Money), and the prepayment is credited automatically when they check out or pick up.
Access your business from any device with a consistent experience everywhere.
Run your business your way, choose the model that fits your connectivity and infrastructure.
Fully managed cloud with automatic updates, daily backups and SSL. Access from any browser or the mobile app. Zero infrastructure to manage.
Install on Windows. Keeps working when the internet drops, then automatically syncs all data back to the cloud once reconnected. From version 1.3.0 it is a full two-way copy of your account. Best of both worlds.
A complete self-contained system on your own hardware with a local database. Perfect for remote areas or full data sovereignty.
From version 1.3.0, the next desktop release, the Windows app is a two-way copy of your cloud account. Built and tested; it ships with this release.
Sales, stock, bookings, patients, fees, production, rounds, contracts and payroll: the screens of your edition work with no internet, on the computer's own database.
What was done on the desktop reaches the cloud, and what was done on the web, the phone or another computer reaches the desktop, as soon as the connection is back.
A payment, a payout or a refund recorded offline posts to the books once. The cloud checks money sent by a desktop before it is accepted and refuses a second copy.
Two tills can sell from the same stock offline. Each sale travels as a change, not as a new total, so when they reconnect every unit is counted once, and an oversell is flagged.
A mobile-money request, an email, a shared link or a calendar sync runs from the desktop while it is online, as the staff member who asked for it. Offline, the screen says: connect to the internet and try again.
Roles, branch limits and doctor or department scoping apply on the desktop as on the cloud. Passwords, keys and tokens stay on the cloud, and updates arrive signed.
Desktops older than 1.3.0 keep syncing as they do today; the newest features reach them when they update.
Most software is built for somewhere else and priced for someone else. Fiap is built for your market, your local currency, your connectivity, your languages.
Pricing is shown automatically in your local currency: FCFA, Naira, Cedi, Rand, Kenyan Shilling and more, with no conversion guesswork. A fraction of the cost of traditional ERPs, with no hidden fees.
Desktop Sync keeps selling through outages and syncs back automatically. A fully offline standalone edition needs no internet at all, built for real connectivity.
Collect payments by mobile money (MoMo and Orange Money) with shareable public pay links, the way your customers actually pay. At the till, a mobile-money sale is held until the customer approves it on their phone, so a refused payment never counts as paid.
Every screen, the mobile app and every notification in English and French. Your staff and customers use it in the language they prefer.
DHIS2 health reporting, immutable audit trails and strict role-based access, ready for the regulatory and reporting needs of your sector.
Setup, data migration and staff training by a team that understands your market, so you're live and confident in days, not months.
Fiap Systems is backed by a growing ecosystem of products built for emerging markets.
A secure WhatsApp-native escrow payment platform for peer-to-peer and vendor transactions, automated fund holding, transparent fees and instant mobile-money disbursements.
Visit FiapPay.comA security-oriented technology company building enterprise-grade digital infrastructure for businesses in Africa and beyond, from business automation to fintech.
Visit LosBebesInc.comOne source of truth for sales, stock, staff and money, so owners spend less time on admin and catch more of what was slipping through.
Sales, stock, staff and accounts update each other in real time. The numbers reconcile themselves, so less slips through the cracks at the end of the day.
Work that meant spreadsheets and notebooks, report cards, payroll, stock counts, now takes a few clicks, with a full audit trail behind every change.
See every branch from your phone, on web, mobile and desktop, online or offline, in English or French, with pricing in your local currency.
A fraction of the cost of traditional ERPs, with no hidden fees. Each industry has its own price list, built around what drives its work: learners, practitioners, terminals, rooms or vehicles.
Priced per user and branch. Shops, stand-alone pharmacies, bakeries and event rental businesses share this list. Cloud Lite exists only here.
Priced per learner. Staff accounts are unlimited, and the parent and student portals, the mobile app, receipts and attestations are all included. Pay per month, per term (3 payments a year) or per year (2 months free).
$15 up to 150 learners, then $0.12 per learner up to 1,000 and $0.08 per learner above that.
Priced per practitioner (a doctor or consultant account) and per live screen (queue or ward board). Nurse, reception, cashier, lab and pharmacy accounts are unlimited. A stand-alone pharmacy uses the retail list.
For restaurants, bars and lounges. Priced per POS terminal and kitchen display. Waiter and staff accounts are unlimited.
For hotels, lodges and rental property. Priced per room or unit.
For car rental companies and fleets. Priced per vehicle.
Every cloud plan includes the web and mobile apps, the desktop app (1 computer unless your plan states more), automatic backups and free updates.
Prices exclude onboarding, installation, training and support, which are quoted separately.
| Cloud | Own it / on-premise | |
|---|---|---|
| Who maintains it | We do (fully managed) | You do |
| Internet required | Yes | No, works offline |
| Cost shape | Low monthly | Pay once (+ cloud for sync) |
| Mobile app | Included | Sync edition only |
| Your data lives | Our secure cloud | On your machine or server |
| Best for | Most businesses | Patchy internet / data control |
Fiap Systems is an all-in-one business management platform for African SMBs that runs sales, inventory, staff, accounting and customers in one system. It comes in eight industry editions: retail and POS, schools, hospitals, restaurants and bars, bakeries, hotels, car rental and event rental, on web, Android mobile and Windows desktop.
Fiap Systems shows transparent local pricing in multiple African currencies, not just FCFA. It supports FCFA (XOF and XAF), the Nigerian Naira, Ghanaian Cedi, South African Rand, Kenyan Shilling and other regional currencies, detected automatically by your location. You can also pay by mobile money such as MoMo and Orange Money.
Fiap Systems has eight pre-built industry editions: retail and POS, school and EduTech, hospital and MediTech, restaurant and bar, bakery, hotel and lodge, car rental, and event rental. Each edition adds specialist modules on top of a shared business core that every company needs.
Yes. The Offline plus Cloud Sync edition keeps working when the internet drops and syncs your data back to the cloud once you reconnect. From desktop version 1.3.0, the next desktop release, the desktop is a full two-way copy of your account: the screens of every edition work offline, money is posted once and stock counted once even when two computers worked offline at the same time, and features that need the internet by nature, such as mobile-money requests, emails and your public web page, work from the desktop while it is online and say so when it is not. The Offline Standalone edition runs entirely on your own computer with a local database and needs no internet at all.
Yes. Fiap Systems runs on a web dashboard, a mobile app and a Windows desktop app. Every cloud plan and the Offline plus Cloud Sync edition include the mobile app, with owner, parent, student and patient portals depending on your industry.
Fiap Systems is fully bilingual in English and French. Every screen on the web dashboard, the mobile app and every notification is available in both languages, and users switch language with a single click.
Your data is private. Each business is walled off from every other, each of 27 built-in roles sees only its own work, staff of one branch never see another branch's records, and every change goes into an audit trail the database will not let anyone rewrite. Passwords are stored as hashes, merchant keys and mail credentials are encrypted, an automatic monitor checks the platform every minute, and cloud plans include automatic daily backups. Patients, parents and students can protect their portal sign-in with their own password or a one-time code sent by email.
The desktop app keeps working offline on your computers, you own the license. Cloud access pauses 7 days after a missed Cloud Plan payment: sync, backup, web, mobile and remote access stop until the bill is settled. Nothing is deleted, and you can resume any time.
We remind you first: notices appear inside your app 7 and 3 days before a payment is due, and again if it becomes overdue. Cloud service pauses 7 days after a missed payment: sign-in, web, mobile, sync and backup stop for the whole account until the bill is settled. Nothing is deleted when an account is paused, your data is kept for 30 days, and access is restored as soon as payment is confirmed.
Yes, within a limit. On every cloud plan, in every industry, the desktop app is part of the subscription. It works offline, but it must connect to the internet at least once every 14 days. It locks if it has not connected in that time, or if the account is paused after a missed payment. If you need a desktop app that keeps working offline without that limit, look at Offline + Cloud Sync or Offline Standalone.
Because a school, a clinic and a shop do not grow the same way. Retail, bakery and event rental plans are priced per user and branch. Schools pay per learner, with unlimited staff accounts. Hospitals and clinics pay per practitioner and live screen, restaurants and bars per POS terminal and kitchen display, hotels per room and car rental companies per vehicle. You pay for what drives your work, not for seats your support staff need. Every cloud plan includes the web, mobile and desktop apps, automatic backups and free updates.
The system stops new enrolments once you reach the learner limit of your plan and asks you to upgrade. Existing records are never blocked, so daily work carries on for every learner already enrolled. The upgrade takes effect the same day.
Yes. Most clients prepay one year at a time in a single mobile-money approval (2 months free), which avoids monthly recurring charges.
No. Onboarding, installation, training and support are quoted separately, so you only pay for what you actually need.
Yes. Move up a plan when you need more users, practitioners, terminals, rooms or vehicles, and add branches or campuses, desktop computers, storage, the AI assistant or priority support at any time.
More than answer questions. The optional AI assistant works across every module with more than 60 built-in actions: it can look up sales and stock, draft purchase orders, create and update records, and prepare summaries, in English or French. It only sees your business data, follows your role-based permissions, and every action is logged in the audit trail.
Yes. Fiap Discover is a public marketplace inside the Fiap mobile app where customers browse businesses by city and category, in English or French, with no account required. Depending on your industry they can book hotel rooms, cars and event equipment, reserve restaurant tables, request school admission or clinic appointments, and prepay by mobile money (MoMo, Orange Money). Prepayments are credited automatically at checkout. Every business can also switch on its own public web page, where guests order from a QR code on their table, shops take orders and bakeries take pre-orders with a mobile-money deposit.
Get set up in minutes with 120+ modules ready for your industry. Book a demo and we'll tailor it to your business.