Bakery management software in Cameroon Know what every loaf costs you.
Your recipes cost each loaf from what you paid for the flour, sugar and butter. The morning bake uses up the ingredients by itself, waste is counted in money, and the forecast tells you how much to bake tomorrow. Cake orders are taken with a deposit, and the bread you deliver to kiosks and hotels is counted when the van comes back.
- Flour went up again, and you can't tell if the baguette still makes money.
- Unsold bread every night, and no idea what it cost you.
- The baker says the flour is finished. The store book says otherwise.
A web login to one of our demo accounts, already filled with sample data. Nothing to install.
Bakery management software in Cameroon: an edition of Fiap Systems, the all-in-one business management platform for African SMBs. It combines 32 modules built for this trade with 17 business modules shared by every edition, on web, mobile and desktop, priced in your local currency.
Six reasons to run your bakery on Fiap
Built around the bake, not just the till.
The real cost of every loaf
Recipes give the cost per batch and per unit from what each ingredient cost you, and show your margin on the selling price.
Production runs, planned vs actual
Plan the morning bake; the ingredients come off stock when the bake starts, and you see what was planned against what came out.
Waste counted in money
Log unsold, burnt or expired goods with a reason and see what they cost you.
How much to bake tomorrow
A forecast per product from the last 14 days of sales plus a safety margin, so you bake to demand, not to habit. Confirmed pre-orders and tomorrow's wholesale deliveries are added in.
Bakers see the oven, not the cash
The baker role opens production, recipes and ingredients, without the till or the books.
Counter sales with MoMo, even offline
The same till as a shop: MTN MoMo and Orange Money, gift cards and layaway for big orders, and the desktop edition keeps selling without internet. From desktop version 1.3.0 pre-orders, wholesale accounts and delivery rounds work offline too.
Fiap vs WhatsApp + notebook
Most bakeries run on a notebook, a calculator and the baker's memory. Here is what changes.
Keep WhatsApp for taking orders. Let Fiap keep the numbers.
Your data stays yours
Recipes, costs and the day's cash are what a bakery has to protect. These are the controls built into Fiap, not promises on a brochure.
Walled off from every other business
Your records belong to your account alone. Every sign-in carries your account, the server reads and writes only inside it, and a request without one is refused and logged as a critical event. A desktop computer can only ever sync its own account, and cannot raise anyone to platform administrator or switch on modules you have not taken.
Each role sees its own work
Owner, admin, manager, baker, cashier, staff, accountant and driver each get their own rights. Bakers and staff see production and quantities but never costs or margins: the server itself removes cost figures from what they receive. Cashiers sell and count the till, and drivers see only their own rounds. You can take a single right away from one person, or give one extra right from a safe list.
Each bakery sees its own
Staff assigned to a branch see that branch's production, stock, tills, rounds and customers, plus the records you keep for the whole business, such as shared recipes. Another branch's records stay out of reach, even when they search. The owner sees every branch.
Every change on the record
Who did what and when, with the before and after. The database itself refuses edits to the audit trail, and each entry carries a seal that can be rechecked from the audit-log screen. Recipe, batch and waste changes, refunds, manual discounts, stock adjustments and round closings each leave their own entry.
Passwords and keys locked away
Passwords are stored as one-way hashes, repeated wrong passwords lock the account for a while, and sign-in sessions rotate so a stolen session is detected and cut off. Your mobile-money merchant keys and mail password are encrypted (AES-256-GCM) and never copied to a desktop computer.
Watched around the clock
An automatic monitor checks the database, the mailbox, mobile-money payments, the books, scheduled jobs and desktop sync every minute, day and night. It emails the Fiap team when something goes wrong and applies a few safe fixes on its own, such as retrying stuck messages or re-running the ledger check. Your data is backed up every day.
Everything in the bakery edition
Recipe management
Build detailed recipes with full ingredient lists, precise quantities, preparation steps, and yield per batch. Each recipe links directly to a finished product, and the system automatically scales ingredient amounts when you adjust batch sizes. See real-time production costs so you know exactly what every loaf, cake, or pastry costs to make.
Production planning
Plan and track every baking batch from start to finish. Each batch gets a unique number (for example BKB-MRWH86V0) with full status tracking through pending, in progress, completed, and cancelled stages. Record quantity produced, production date, and a snapshot of all ingredients used. When a batch is marked complete, finished product stock updates automatically. With the AI assistant (an option), ask which ingredients the planned batches need against what is in stock.
Ingredient inventory
Manage your raw materials separately from finished goods. Track flour, sugar, butter, and every other ingredient with flexible units (kg, g, liters, pieces), cost per unit, and stock quantities per branch. Set low-stock thresholds to get alerts before you run out, and link each ingredient to its supplier for fast reordering.
Waste logging
Record every instance of spoilage with specific reasons including expired, damaged, quality issues, overproduction, and more. Track waste quantity, date, and link it back to the affected product. Build a clear picture of where waste is happening so you can take action to reduce it over time.
Dynamic waste valuation
Go beyond simple waste tracking by calculating the exact financial cost of every spoiled product and expired ingredient. Use these insights to adjust daily baking volumes, reduce overproduction, and protect your margins. See exactly how much money waste is costing your bakery each week and month.
Cost calculation
Automatically calculate the true cost of every product based on current ingredient prices and recipe quantities. See your margins at a glance, identify your most and least profitable items, and set pricing that ensures every sale contributes to your bottom line. Costs update dynamically when ingredient prices change.
Expiry tracking
Monitor shelf life for both finished products and raw ingredients. Receive pre-expiry alerts so you can discount items before they expire, repurpose ingredients into new products, or remove stock before it goes to waste. Never lose money to expired inventory again.
Point of sale
Handle walk-in counter sales at the till, and pre-orders and custom cake orders on their own screen. Scan barcodes, process multiple payment methods, print receipts, and keep your checkout line moving. Every sale instantly updates your finished product inventory and feeds into your sales analytics. A mobile-money sale is held until the customer approves it on their phone, and every receipt can be shared by link or QR code that shows whether it is still valid. The counter can also sell from the Fiap app on an Android phone, with the camera as barcode scanner; the phone till needs a connection.
Product management
Maintain a complete catalog of your finished goods with SKU codes, barcodes, pricing, stock levels, categories, product images, and measurement units. Organize products by type, track quantities across locations, and keep your menu and inventory always in sync.
Batch inventory (FIFO)
Track ingredients by lot with full first-in, first-out management. Each batch carries its own batch number, expiry date, and cost price, so you always use the oldest stock first. Reduce waste, maintain freshness, and keep accurate cost records across every delivery.
Stock transfers
Transfer both finished products and raw ingredients between bakery locations with a multi-step approval workflow. Track what was sent, what was received, and maintain accurate inventory counts at every branch throughout the process.
Stocktakes
Run physical inventory counts for both ingredients and finished products. Use blind counting mode to prevent bias, then let the system calculate variances between expected and actual quantities. Identify shrinkage, correct stock levels, and keep your records accurate.
Customer management
Build customer profiles with contact details, complete order history, and loyalty tracking. Know who your regulars are, what they order most, and reward them for coming back. Turn one-time buyers into lifelong customers with personalized service. You set how much a customer spends to earn one point and what a point is worth, and the cashier finds the customer by phone number and takes points off the bill.
Supplier management
Keep a directory of all your ingredient suppliers with contact information, product catalogs, and pricing. Create purchase orders, track deliveries, and compare pricing across suppliers to make sure you are always getting the best deal on flour, sugar, packaging, and everything else.
Purchase orders
Create and track purchase orders from your suppliers through a complete status workflow. Set expected delivery dates, monitor order progress, and enable auto-generation of POs when ingredient stock drops below your defined thresholds. Never run out of critical supplies.
Sales analytics
Discover your best sellers, track daily and weekly revenue, identify slow-moving items, and spot seasonal trends. Export detailed reports to plan production volumes, adjust your menu, and make data-driven decisions that grow your bakery's revenue.
Multi-branch support
Manage multiple bakery locations, each with its own inventory, recipes, staff, and sales data. Switch between branches instantly or view consolidated reports across all locations. Scale from one shop to ten without outgrowing your system.
Layaways
Let customers reserve wedding cakes, holiday platters, and other large custom orders with a deposit, then pay the balance in installments. Track every payment against the order and hand over the goods once the final balance is settled, with no lost deposits and no awkward spreadsheets. A line can also be made to order: nothing is taken from stock until the hand-over, so a cake you have not baked yet is never counted against the shelf.
Gift cards
Sell, load, and redeem branded gift cards directly at the point of sale. Bring in revenue up front, turn happy customers into ambassadors who introduce new ones, and track every card balance and redemption automatically.
Promotions & discounts
Set up time-bound promotions and discount rules that apply automatically at checkout. Run end-of-day pastry specials, move soon-to-expire stock, and reward bulk purchases without cashiers doing any manual math. A promotion can also carry a code typed at the till with a maximum number of uses, run only at certain hours of the day (the evening pastry special), or start from a minimum quantity (six croissants or more). Every change to a promotion is kept in the audit trail.
Pre-orders & custom cakes
Take orders at the counter, by phone or from your business web page: products, or a custom cake with its description, size, servings, writing, flavour and your price. Each order moves from requested to confirmed, in production, ready and collected. Deposits and balances are paid in cash or by MTN MoMo or Orange Money, and a cancelled order is refunded, in full or in part. Money paid in advance is held as a customer deposit in the books until the cake is handed over, and the production page shows what is pre-ordered for tomorrow.
Wholesale customers & standing orders
Put the kiosks, hotels and schools you supply on an account with cash or credit terms and an optional credit limit, each with its own price list. Standing orders set the quantity of each product for every day of the week, with a start and end date, and can be paused and resumed. The production plan and the forecast add them in, and each customer shows what they owe and the payments they made.
Delivery rounds
Plan the day's round from the standing orders, with the stops in order and a driver. Loading the van takes the bread off stock. At each stop the driver records what was delivered and returned and the cash or MoMo collected, and can print a delivery note. When the round closes, returns go back into stock, losses are written off as waste, and the cash handed in is counted. Missing bread and cash gaps are shown, and a round that does not add up alerts the owner. A printable load-out sheet goes with the van, and a driver sees only the rounds assigned to them. On the road, the driver works the round from the Fiap app: records each drop with the cash collected, skips a stop with a reason, and takes a photo at the door.
Price & barcode labels
Give products without a barcode one in a click (EAN-13 or Code 128) and print labels with the name, price and barcode on A4 sheets or 58 mm and 80 mm thermal rolls, for packaged bread, biscuits and cakes.
Best selling hours
See which days and hours sell the most on a weekday-by-hour grid, and compare branches on revenue, cost of goods sold, gross profit and margin.
Customer campaigns
Email a chosen group of customers from your own address: top spenders, customers who have not bought in 30 or 60 days, birthdays this month, or new customers. Only customers who agreed to receive messages are included, every email has an unsubscribe link, and you see the sales each campaign brought in.
Returns and refunds
Take back a whole sale or a single line, as cash or as store credit. Items go back into stock and into their batch, and the books are corrected with a reversing entry. A refund needs a reason and a manager's approval, both kept in the audit trail, and the refunds and voids report shows them per cashier.
Customer credit and deposits
Sell on credit and record each repayment, or let a regular pay in advance and spend the balance at the counter. Both balances sit on the customer, post to the books and print on the customer's statement.
Sold by weight
Switch a product to "sold by measure" and sell 0.5 kg of biscuits or 1.25 kg of cake: stock is kept to the thousandth and the price is worked out to the franc, and receipts and labels show the unit. Available once every desktop computer of the business runs version 1.3.0.
Tax rates and till controls
Set a default tax rate and a rate per product, choose the discount level above which a cashier must type a reason, and the level of refunds per cashier that alerts you.
Invoices from your own templates
Print an A4 invoice for any sale, numbered once and reprinted with the same number, for the hotels and offices that ask for one. Edit your own invoice, receipt and layaway-agreement templates in English or French, with your logo.
API and webhooks
Connect your own website or tools. Each integration gets its own API key with only the rights you choose; keys are stored hashed, can be rotated or revoked, are rate-limited, and every call is logged. Read products, stock, sales and customers, and receive signed webhooks when a sale or a payment comes in. Available as an option.
Plus everything every business gets
Staff, payroll, expenses, accounting, automation and the assistant: the same shared core in all eight Fiap editions.
- Staff and role management
- Staff attendance
- Payroll
- Expense tracking
- Double-entry accounting
- AI bakery assistant
- Workflow automation
- Internal messaging
- Document management
- Notifications and alerts
- Audit trail
- Leave management
- Shift management
- Performance reviews
- Announcements
- Settings and branding
- Offline desktop app
What each one does
- Staff and role management
- Define bakery-specific roles including Owner, Admin, Manager, Baker, and Cashier. Control exactly what each role can see and do with granular permissions. Keep sensitive data like costs and payroll restricted to the people who need it. Owners and admins can also take a single right away from one person, or give one extra right from a safe list, and every change is logged.
- Staff attendance
- Track employee clock-in and clock-out times, monitor late arrivals, and generate attendance reports by staff member or date range. Get a clear picture of workforce reliability and use attendance data to inform scheduling decisions. Staff can clock themselves in and out on the server's clock, not the phone's, and the attendance report totals each person over any period, by department.
- Payroll
- Automate salary calculations with support for deductions, tax withholdings, and bonuses. Generate professional pay slips for every employee and keep a complete payroll history. Save hours every pay period and eliminate manual calculation errors. Overtime hours are paid at each person's own rate and, if you switch the rule on, absences not covered by approved leave and late arrivals from the attendance register come off the pay as separate lines on the payslip.
- Expense tracking
- Record and categorize every business expense, from utility bills to equipment repairs. Generate expense reports by category, date range, or branch to understand where your money goes and find opportunities to cut costs.
- Double-entry accounting
- Maintain a proper chart of accounts, record journal entries, and generate financial reports including profit and loss, balance sheet, and cash flow statements. Keep your books accurate and audit-ready without needing separate accounting software. For your accountant: the bilan and compte de résultat in the SYSCOHADA format, and the journal, general ledger and trial balance exported for Sage or Ciel. A cash-flow statement is drawn from the posted entries too.
- AI bakery assistant
- Ask questions about your bakery in plain language. "What was our best-selling product last week?" or "How much flour do we need for tomorrow's production?" Get instant answers pulled from your live data, no reports or filters needed.
- Workflow automation
- Set up triggers that handle routine tasks automatically. When ingredient stock drops below threshold, a purchase order is generated. When a production batch is completed, inventory updates instantly. Reduce manual work and eliminate forgotten steps.
- Internal messaging
- Communicate with your team in real time without leaving the system. Coordinate between bakers, cashiers, and managers. Share updates about production schedules, stock issues, or customer requests instantly.
- Document management
- Upload and organize business documents, supplier contracts, health certificates, and more. Generate professional invoices and receipts directly from the system. Keep everything in one place and accessible to authorized staff.
- Notifications and alerts
- Receive timely alerts for low ingredient stock, expiring products, upcoming production schedules, and pending orders. Stay ahead of problems instead of reacting to them. Customize which alerts each role receives.
- Audit trail
- Every action taken in the system is logged with the user, timestamp, and details of what changed. Track who modified a recipe, adjusted stock, voided a sale, or changed a price. Maintain full accountability across your operation. The database itself refuses edits to an audit entry, and each entry carries a seal that the audit-log screen can recheck.
- Leave management
- Handle staff leave requests and approvals digitally. Employees submit requests, managers approve or decline, and the system tracks remaining leave balances. Plan staffing around upcoming absences with full visibility.
- Shift management
- Schedule baker and cashier shifts across your locations. Assign staff to morning bake, afternoon counter, or closing shifts. Avoid understaffing during peak hours and ensure coverage across all positions.
- Performance reviews
- Conduct structured staff evaluations with ratings, comments, and goal tracking. Document performance over time, identify top performers, and address issues early. Build a stronger, more accountable bakery team. Build your own review criteria with weights that add up to 100, score each one, and follow each goal through to achieved or missed.
- Announcements
- Post announcements that reach your entire team or specific branches. Share new product launches, policy changes, schedule updates, or company news. Make sure important information reaches every staff member.
- Settings and branding
- Customize your system with your bakery's name, logo, brand colors, preferred currency, timezone, and language. Make the platform feel like your own and ensure all generated documents carry your branding.
- Offline desktop app
- The Windows desktop app keeps working with no internet. From desktop version 1.3.0 it is a full two-way copy of your account: your business screens work offline, and what was done on the computer and in the cloud comes together when the connection returns, with money posted once and stock counted once, even when two computers worked offline at the same time. Actions that need the internet by nature, such as a mobile-money request or sending an email, work from the desktop while it is online and say so when it is not.
A price list built for your trade
Every industry is priced on what actually drives its work. Prices are shown in US dollars and in your local currency.
Retail, bakery & event rental prices
Priced per user and branch. Shops, stand-alone pharmacies, bakeries and event rental businesses share this list. Cloud Lite exists only here.
1 User
- 1 Branch
- 1 User account
- 1 computer · 5 GB storage
- Sell, stock, customers & expenses
- Core tools of your trade (Lite module set)
- Web + Mobile + Desktop
- Upgrade to unlock every feature
- Desktop app included (connects at least every 14 days)
1 User
- 1 Branch
- 1 User account
- 1 computer · 5 GB storage
- All features included
- Web + Mobile + Desktop
- Automatic backups
- Free updates
- Desktop app included (connects at least every 14 days)
3 Users
- 1 Branch
- Up to 3 user accounts
- 1 computer · 10 GB storage
- All features included
- Web + Mobile + Desktop
- Automatic backups
- Free updates
- Desktop app included (connects at least every 14 days)
Up to 15 Users
- Up to 3 branches
- Up to 15 user accounts
- 3 computers · 25 GB storage
- All features included
- Web + Mobile + Desktop
- Automatic backups
- Free updates
- Desktop app included (connects at least every 14 days)
Every cloud plan includes the web and mobile apps, the desktop app (1 computer unless your plan states more), automatic backups and free updates.
Prices exclude onboarding, installation, training and support, which are quoted separately.
Your questions, answered
What is Fiap Systems Bakery?
Fiap Systems Bakery is an all-in-one bakery management platform that combines recipe management, production planning, ingredient inventory, and cost calculation in one system. It also includes point of sale, expiry tracking, waste logging with dynamic valuation, and double-entry accounting, plus layaways that let customers pay for large custom orders in installments after a deposit and branded gift cards sold and redeemed at the POS, so a bakery can run profitably from the mixing bowl to the counter.
How is this better than WhatsApp and a notebook?
A notebook tells you what was sold. Fiap also tells you what it cost: each recipe is costed from your ingredient prices, every production run uses up its ingredients, waste is valued in money, and the forecast suggests tomorrow's quantities. Keep WhatsApp for taking orders; let Fiap keep the numbers.
Can I try it before paying?
Yes. Ask for a demo login and we give you access to a demo bakery on the web, already filled with sample data. There is nothing to install.
Does the bakery system work offline?
Yes. The Offline plus Cloud Sync edition keeps the point of sale, production, and inventory working with no internet, then syncs automatically once you are back online. From desktop version 1.3.0 the desktop is a full two-way copy of your account: pre-orders and their cash deposits, wholesale accounts and standing orders, delivery rounds, ingredient lots and campaigns you prepare all work offline too, and when two computers worked offline at the same time, each sale, each payment and each stock movement is counted once. Things that need the internet by nature, such as a mobile-money deposit, sending an email or a campaign, or a pre-order placed on your web page, work from the desktop while it is online and say so when it is not. There is also an Offline Standalone edition that runs entirely on your own computers and needs no internet connection at all. The till and the driver screens on the phone need a connection.
What currencies is the bakery system priced in?
Pricing is shown in your local currency, including FCFA, Naira, Cedi, Rand, Kenyan Shilling, and more, detected automatically for your location. Customers can pay through the POS by mobile money such as MoMo and Orange Money, as well as cash, card, and bank transfer.
Does it handle recipes and production batches?
Yes. Recipe management builds detailed recipes with ingredient lists, quantities, and yield per batch, scaling amounts automatically and showing real-time production cost. Production planning tracks every baking batch through pending, in progress, and completed stages, and finished product stock updates automatically when a batch is marked complete.
Can it manage multiple bakery branches?
Yes. Multi-branch support manages several bakery locations, each with its own inventory, recipes, staff, and sales data. You can switch between branches instantly or view consolidated reports across all locations, and move products and ingredients between sites with tracked stock transfers.
Can customers order a cake in advance and pay a deposit?
Yes. Staff take the order at the counter or by phone, or the customer orders from your business web page once you switch it on, and pays the deposit by MTN MoMo or Orange Money. Custom cakes record the size, servings, writing and flavour with your price. The order is followed until it is collected, the deposit is taken off the final bill, and a cancelled order is refunded in full or in part.
Can it handle the kiosks and hotels we deliver to every morning?
Yes. Each wholesale customer has an account with cash or credit terms, its own prices and a standing order for each day of the week. The day's delivery round is planned from those orders; the driver records what was delivered, returned and paid at each stop, and when the van comes back the bread and the cash are reconciled. What each customer owes stays on their account until they pay.
Other industries we support
See your bakery in a demo account
Ask for a demo login and try a bakery already set up with sample recipes, production runs and sales. It runs in your browser, nothing to install.